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Privacy & Cookies

Your privacy is important to us and therefore we only collect information that we need to process and deliver your order and provide you with the best possible service. This is done in accordance with the Data Protection Act 1998.

The type of information we will collect about you includes:

Your name
Address
Phone number
Email address

Credit/debit card details (We do not store your card details.
Card details are handled by Stripe/Paypal securely)

Your details are not passed on to 3rd parties unless it is necessary in order to process or fulfil your order. Your payment card details are processed by Paypal/Nochex over a secure connection. We may provide some general statistical information about the use of our site and user base to 3rd parties, however, this would not identify any individual users.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

You can opt to receive a newsletter and opt out anytime you wish to do so. We will therefore not email you in the future unless you have given us your consent and we will give you the chance to refuse any marketing from us.

We use technology to track the patterns of behaviour of visitors to our site. This includes using a "cookie" which is stored on your browser. A cookie is a small file that is downloaded onto your computer when you visit a website.  It allows us to recognise and tailor our site to you and it won’t harm your computer. You can usually modify your browser to prevent this happening. The information collected in this way can include your IP address, operating system, browser, version, the time you spend on a page and how you landed on our page. This is anonymous aggregated data. 

Opting Out of Cookies
If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that you won’t be able to add and buy products from our store.

By viewing this website you agree to our cookie usage policy. If you disagree with this, please exit this website and delete the cookies from your browser's history.

This privacy policy is only applicable to this website and we are not responsible for any external links to other pages this site offers.

We reserve the right to review this policy from time to time without any notice and the latest version is posted on this page.

If you have any questions/comments about privacy, you should contact us on info@fanks.com.au

Last updated May 2017